Resort Rules


Office Hours General: 9:00am -5:00pm | Fri: 9:00am - 7:00pm | Closed Christmas Day
Check in: Campsites from 11:00am, Cabins from 3:00pm | Check out: 10:00am

Middle Rock Holiday Resort strives to ensure the safety and wellbeing of all guests visiting our holiday park. We ask that you are considerate to others and ensure your campsite or cabin and belongings are tidy and secure at all times.

PARK MANAGEMENT RESERVES THE RIGHT
to remove, without notice any person(s) who contravene these and other park regulations and/or behave in an offensive or disorderly manner which affects the wellbeing of the park and its users. This may result in charges to the site user.
AFTER HOURS EMERGENCIES                           
For emergencies inside our park, please call (02) 481 9201. For emergencies in cases relating to police, ambulance, or fire please call 000.
AMENITIES
Open 24/7 for your convenience. Children under 12 years must be accompanied by an adult at all times. Do not flush sanitary items or wet wipes down toilets, ad place these items in the bins provided. Please consider other by always leaving these facilities neat and tidy.
LAUNDRY
Washing machines and dryers are coin operated. Coin change is available from reception during office hours. A coin change machine is also located inside Rockpools Cafe Bar. 
BEHAVIOUR/CURFEW
All guests have a right to the quiet and peaceful enjoyment of their cabin or camp site. Excessive noise, unruly behaviour, drunkenness, or bad language is not tolerated in our park. Quiet time is 10:00pm - 7:00am. All excessive noise is to cease by 10:00pm.
BICYCLES, SCOOTERS AND ROLLER BLADES
Daylight hours only. Helmets are to be worn at all times. Guests and their visitors are to observe all road rules.
CAR ACCESS SLIDE GATES
Please use your code (for camp sites) or fob key (for cabins) provided, upon check-in and check-out. Please do not tailgate another vehicle, as this may result in damage to your vehicle or our sliding gates. 
PARKING
Provision of one car space per site (with the exception of Spa Cabins and 3 Bedroom Townhouses). Roadways are to be kept clear of vehicles and trailers at all times. Additional vehicles are to be parked outside the park. 
DISHWASHING
Please wash dishes in the sinks provided in the camp kitchen. No dishwashing permitted in the laundry. Cabins- please wash and dry dished before departing. 
DUMP POINT
Dump point for port-a-loos, motorhomes and caravan toilets is located in the campground adjacent camping amenities. Do not empty these in our amenity blocks.
FIRES
Solid fuel fires (i.e. wood, coals, heat beads etc.) are not permitted on any site at any time inside the park. Winter fire pits are located in designated areas of the park, and opened during the cooler months at Park Management’s discretion. 
Generators are not permitted for use inside the park at any time.
MAIL/MESSAGES
Only emergency messages will be delivered to your site. All other messages and mail will be held at reception. Guests expecting to receive mail during their stay, must inform reception during office hours. Mailing address: Middle Rock Holiday Resort, 554 Gan Gan Road, One Mile NSW 2316.
SECURITY
Please keep cars and accommodation locked/secured. Park Management does not accept responsibility for any loss or damage to property or person, theft or damage of personal possessions.
MIDDLEROCK APP
Download our APP Middle Rock Holiday Resort on Google Play or Apple iTunes and enter the code word: MRGuest. Stay up to date with "What's On" at Middle Rock Holiday Resort. Win daily Rockpools Cafe Bar coupons, be informed of children’s holiday activities, accommodation specials, events and family fun days.
PETS
Dogs are not allowed in the park during peak/high seasons, (with the exception of NSW July school holidays) and only on pre-approved campsites. Dogs are not allowed inside any cabins (including cabin veranda's), amenity blocks or the camp kitchen, must be on lead and not left unattended at any time. Acceptance of dogs (10kgs and under) is at the discretion of Park Management. Failure to comply with our pet owners code of conduct may result in the acceptance of your pet being withdrawn by Park Management.
REFUNDS/CANCELLATIONS
No refunds will be provided for shortened stays in our cabins or camp sites, and this includes inclement weather. Further information is available at: www.middlerock.com.au
RUBBISH COLLECTION
The rubbish stations are located at the campground and main amenities. Please assist staff by having your rubbish securely wrapped and placed in the marked bins provided.
SMOKING
Park recreational areas, buildings, cabin accommodation, amenity blocks and camp kitchen are strictly non-smoking areas.
SPEED LIMIT
5km/per hour at all times, roads are one way and management require you drive carefully as pedestrians (including children) and vehicles share the roads.
RESORT POOL COMPLEX
Hours: 8:00am - 8:00pm. Children 12 years and under must be supervised at all times. Licensed area- no BYO food, drinks/alcohol, and no glass of any kind (bottles of water permitted). No eskies, coolers, scooters, bicycles, or roller blades etc. allowed inside the area. No smoking. No lifeguard on duty.
ROCKPOOLS CAFE BAR
Outside school holidays/off peak season: Thursday/Friday 12:00pm - 8:00pm. Saturday 8:00pm - 8:00pm. Sunday 8:00am - 5:00pm. During school holidays/high peak season 8:00am - 8:00pm daily. Menus are located in your compendium (cabins only), or displayed in the cafe area (takeaway available). Cafe is a fully licenced and is strictly no BYO of food, drink/alcohol, and no smoking.
VISITORS
We welcome family and friends wanting to visit, they must sign in and out at Reception, and park their vehicles in the visitors car park or outside the park. Guests are responsible for their visitors behaviour, and fees apply to all visitors wanting to use the park facilities.
WATER
To help us conserve this precious resource, please use water wisely and observe signage for bore water. External hoses and taps are not permitted for use inside the park during your stay. Please contact reception should you require to wash any vehicles, jet skis or boats.
CLEANING BOATS/JET SKIS
The washing of boats, jet skis, boat/jet ski trailers or vehicles to remove salt, sand or fish guts is not permitted inside our park at any time.

Emergency assembly points are located at our front car park and at our private beach track to One Mile Beach.